About The Chepstow Hearing Clinic
At The Chepstow Hearing Clinic, we provide independent hearing care in Chepstow with a strong focus on personalised support, honest advice, and long-term patient care.
Founded by experienced audiologist Asa Richards - our mission is to deliver high-quality hearing tests, ear wax removal, and hearing aid care across Chepstow and the surrounding areas.
We believe hearing care should feel personal, never rushed. That’s why every patient receives tailored support, expert guidance, and ongoing aftercare from a team genuinely committed to helping people hear clearly and confidently.
Meet The Chepstow Team
Dedication. Expertise. Passion.
Clinical Director
Asa founded The Chepstow Hearing Clinic in 2022 after more than a decade working across independent clinics, multinational providers, and clinical education. He holds the HAD and Mshaa qualifications, is HCPC registered, and is a Member of the British Society of Hearing Aid Audiologists. In 2019 he was selected for the Demant Stars Academy, one of just 80 audiologists chosen worldwide. He has supported over 4,000 patients across the Chepstow and Clevedon clinics.
Stephen Dymond
Audiologist
Stephen has over 10 years of experience in audiology and holds multiple qualifications including the HAD and is also a member of BSHAA He supports patients at every stage of their hearing journey, from initial assessment through to fitting and aftercare. Patients regularly comment on his calm, unhurried approach and his ability to explain things clearly.
Stacey Hole-Burton
Office Manager
Stacey joined the clinic in 2023, bringing over a decade of patient-facing experience from the optical industry. She manages the day-to-day running of the Chepstow clinic and is usually the first person patients speak to when they get in touch. She takes pride in making sure every visit feels straightforward and welcoming from the start.
Kimberley Richards
Marketing Assistant and PA
Kimberley helped launch The Chepstow Hearing Clinic in 2022 and has been part of the team ever since. With a background in design and teaching, she oversees branding, website content, and marketing, and makes sure the clinic's online presence reflects the standard of care patients receive in person.
Graeme Steele
Chief Coffee maker
Graeme has been part of The Hearing Clinic Group since 2022, bringing a background in insurance, IT, and Pure and Applied Mathematics to what is, admittedly, a fairly varied role. He covers reception at both the Chepstow and Clevedon clinics, handles technical troubleshooting, and has been known to assemble furniture at short notice. Dry humour, dependable, and known to the team as "Daddy G". He also reminds us that his free bus pass means he technically qualifies as a patient.
Rebecca Smith
Hearing Care Assistant
Rebecca spent over 20 years in the dental industry, progressing to Dental Nurse Trainer before moving into hearing care. She works alongside Asa and Stephen to support patients throughout their appointments, making sure they feel informed and at ease. She brings a calm, experienced presence to the clinic.
Trusted Independent Hearing Care in Chepstow
At The Chepstow Hearing Clinic, we believe hearing care should feel personal, never rushed. As a family-run independent clinic, we focus on honest advice, long-term support, and genuinely personalised care.
Founded by experienced audiologist Asa Richards, our team has helped over 4,000 patients across Chepstow and surrounding areas improve their hearing and reconnect with everyday life.
​
​
Comprehensive hearing tests in Chepstow carried out by qualified audiologists using advanced diagnostic equipment. We assess hearing loss, speech clarity, and overall ear health to give you a clear understanding of your hearing.
Ideal if you're noticing changes or want reassurance, with a free, no-obligation appointment and no pressure to proceed.
Safe and effective ear wax removal in Chepstow using microsuction and irrigation, carried out by trained clinicians. We gently remove blocked wax to restore hearing, reduce discomfort, and improve overall ear health.
Ideal if you're experiencing blocked ears, reduced hearing, or irritation, with same-day appointments often available for fast relief.
​​
Expert advice and fitting of modern hearing aids in Chepstow, tailored to your lifestyle and level of hearing loss. We ensure your devices are precisely adjusted to deliver clear, comfortable hearing in everyday situations.
We also provide ongoing support, fine-tuning, and lifetime aftercare to maintain performance and long-term confidence.
Start Hearing Better Today
Whether you’re experiencing hearing loss, blocked ears, or simply want peace of mind, our friendly team is here to help with expert independent hearing care.
Tel - 01291 332211
