What we do
Expert hearing care, close to home
Three things we do well, all carried out by our qualified team, and never with any pressure.
Meet the team
The people who'll look after your hearing
Asa Richards
Clinical Director
Founder and Clinical Director, HCPC-registered and a BSHAA member. Selected for the Demant Stars Academy in 2019, recognising just 80 hearing care professionals worldwide.
Stephen Dymond
Hearing Aid Dispenser
Over 10 years' experience in audiology, carrying out hearing tests, hearing aid fittings and aftercare for patients across Chepstow.
Why choose us
Qualified and regulated
HCPC-registered clinical lead
Clinical care is led by Asa Richards, registered with the Health and Care Professions Council (HCPC) as a Hearing Aid Dispenser (HAD03388).
BSHAA Member
We're members of the British Society of Hearing Aid Audiologists (BSHAA), the UK's professional body for hearing care professionals.
BSA Protocol Compliant
Every hearing test follows current British Society of Audiology (BSA) clinical guidelines, so results are accurate and consistent.
Demant Stars Academy 2019
Asa Richards was one of just 80 hearing care professionals selected worldwide.
What our patients say
5-star rated on Google
“Excellent experience and great work from the team, I was a new customer and nervous patient, I was warmly welcomed… The Audiologist Stephen was superb, explained everything, provided calming advice and carried out the procedure to remove ear wax, It was painless and I was treated well, Now I can hear a pin drop!”
Jamie Moffat · Ear wax removal · Google review
“Walked in and booked appointment for same day very quick and receptionist was very polite and helpful
My appointment was excellent extremely well presented and explained in non medical terms
Will use again”
Martin Harris · Google review
“Excellent service staff were also excellent explained everything right through the process would definitely recommend”
Andrew Jones · Google review
Find us
Visit the clinic, or we'll come to you
Address
The Chepstow Hearing ClinicSchool Hill Centre
Chepstow, NP16 5PH
Free parking directly outside
| Monday to Thursday | 9am to 5pm |
| Friday | 9am to 3pm |
| Saturday to Sunday | Closed |
Frequently asked questions
Everything you need to know
Is the hearing test really free?
Yes. Our initial hearing test and hearing aid consultation are both free, with no obligation to buy anything afterwards.
Do I need a referral from my GP?
No referral needed. Book directly for a hearing test, ear wax removal, or hearing aid consultation.
How much does ear wax removal cost?
Up to £65 for one or both ears. The price is the same whichever method we use.
Are you a private clinic or connected to the NHS?
We're an independent, private clinic, not part of the NHS. Appointments can usually be booked within the week, and we supply all major hearing aid brands.
Do you offer home visits?
Yes, for hearing tests, hearing aid consultations, fittings and aftercare, for clients unable to travel to the Chepstow clinic. Ear wax removal is carried out at the clinic.
What areas do you cover?
Alongside Chepstow: Monmouthshire, Forest of Dean, Caldicot, Newport, Lydney, Monmouth, Cinderford.
How do I book?
Book online, call 01291 332211, or email reception@chepstowhearingclinic.co.uk. Open Mon to Thu 9am to 5pm, Fri 9am to 3pm.
Who will I see at my appointment?
Asa Richards, HCPC-registered Hearing Aid Dispenser (HAD03388) and BSHAA member, or another qualified team member.
Ready to hear better?
Book your free hearing test today, or call us for a friendly chat.
Open Mon to Thu 9am to 5pm · Fri 9am to 3pm